Return Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods;

To exercise your right of withdrawal, you must tell us:
DynamiLED GmbH
Theobaldgasse 5/8
1060 Wien, Austria

by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (except for the additional costs resulting from the fact that you choose a different type of delivery than the cheapest one offered by us
have chosen standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you;
under no circumstances will you be charged fees for this repayment.

You bear the direct costs of returning the goods.

If products are returned damaged (e.g. protective film removed, scratched) and the goods can no longer be resold as “new”, you must pay for the corresponding loss in value.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and
send it back)
DynamiLED GmbH
Theobaldgasse 5/8
1060 Wien, Austria

I/we (*) hereby revoke the contract concluded by me/us (*)
Purchase of the following goods (*)/provision of the following service (*)
–Ordered on (*)/received on (*)
–Name of consumer(s)
–Address of the consumer(s)
– Signature of the consumer(s) (only if notification is on paper)
(*) Delete where not applicable.